Who do I contact if I have a complaint?

Please contact our customer services team at [email protected] So that we can investigate your complaint fully, please include the following information: your full name and address, your investment details, what has happened / gone wrong, and how you would like us to put it right. A member of the team will acknowledge receipt of your email and will investigate the matter thoroughly before responding fully within 3 working days.

Alternatively, you may contact us on 020 3865 5243 or use the instant message function on our goji.investments website.