What is a Goji investment account?

A Goji Investment account is our general investment account. This account is always created when you sign up to Goji Investments.

All cash deposits are made into your Investment account (except in the event of transfers in). Cash in your Investment account can subsequently be subscribed into your ISA.

You do not have to make investments with your Investment account. You may choose only to invest through your ISA account.

How do I subscribe to my Goji IFISA?

To avoid making deposits to multiple accounts, all deposits will be made into your Goji Investment account.

Once the funds have been received, you may then subscribe to your ISA account by transferring cash from your Investment account.

You may do this by logging into your account and selecting the ‘Transfer to ISA’ option under the Cash menu.

All subscriptions must be in cash.

How many ISAs can I have in one year?

You can have one of each type of ISA each tax year, so long as the total amount invested into your ISA is within the limit of the annual ISA allowance. For example, you can subscribe to one cash ISA, one stocks and shares ISA and one Innovative Finance ISA in each tax year.

In the next tax-year you can subscribe to an additional ISA of each type again.

Can an IFISA be held with more than one provider?

Yes, but it is more complex due to the ‘one of each type’ rule. There are three ways to open more than one IF ISA:

Every tax year the IF ISA provider can be changed so there are multiple IF ISAs with multiple providers. This requires opening a new IF ISA each year with different providers.
Investors can transfer funds between ISA managers. This is especially useful if there are funds subscribed to ISAs in previous years that investors want to invest in direct lending. Investors can transfer funds to more than one IF ISA provider. Initially, HMRC drafted the regulations so that only direct lending providers could be IFISA managers. Goji successfully campaigned to change these rules though so that third party ISA managers, such as investment platforms and Goji, could be ISA managers and enable investors to diversify their ISAs.

What is your complaints handling procedure?

Client satisfaction is our top priority at Goji. Please contact us immediately if you have any concerns, questions or feedback: [email protected]. We will be delighted to try and resolve these for you as soon as possible. Please note that we are not a financial advisor, so cannot provide any investment advice or guidance.

Is there a cancellation period?

If you decide you no longer want a Goji IF ISA, you will have the right to cancel your account within 14 calendar days of the date your account is opened. If you cancel within this period, you will remain eligible to open an IF ISA with us or another ISA manager. You will also not have used up any of your current year subscription. This will not apply if you cancel your Goji IF ISA after this period.